TACN

• Reduce many kinds of costs

One of the key benefits of e-commerce for companies is cost reduction. Instead of having to pay lots to maintain their physical store.  An e-commerce store is affordable as it is automated, and fewer staff members are required. They don’t need to pay extra up front costs like rent, repairs, store design, inventory etc. For instance, building an online sales website only takes about 10 million VND, this figure is only about 10% of the capital in renting shops, labor and warehouses to operate the website every month. Notably, if their website is just to display product information and images, they can save the cost of printing brochures, catalogs and postage costs of these publications. 

In addition,  advertising and marketing costs for this type of business are much more cost  - effective than promoting offline, like as using Google Adwords, facebook advertising, and social media marketing. For example, Shopee uses Advertising tools to add videos, infographics, and good quality resolution images. 

Therefore, the number of consumers can witness consistent business growth. E - commerce marketplaces are visual channels – and companies can easily show off their product.

• Global reach - No reach limitations

Another is that companies aren't limited in terms of market size. For  instance, Lazada expands the market to national and international scope with a small capital investment, a company can easily and quickly identify the best suppliers, more customers, and the most suitable business partners in the world. Expanding the customer and supplier base allows the organization to buy cheaper and sell more.

• Improve service quality 

Lastly, E- commerce helps the company to provide better services to customers. With E-Commerce, they can use catalogs, brochures, information, and quotes to customers in an extremely effective way to facilitate customers to buy directly from online quickly. Because time is precious, no one has the patience to wait for information for several days. Moreover, in recent times, service quality and service attitude are very important factors in finding and keeping customers. If they do not process your interested audience's request for information quickly, they will wait impatiently for you, while many other companies are competitive with them.